Keystone Automotive Operations and why should you use them
Keystone has a great reputation, #1 wholesale aftermarket auto parts distributor with live inventory from your account user panel, Fast shipping & great pricing. They handle things like a business should be. No Gimmicks, Delays or Lies. (mimo) We have provided some information for your use. commenting is in our forum

About Keystone Automotive Operations, Inc., based in Exeter, Pennsylvania is the leading distributor and marketer of specialty automotive equipment and accessories in North America. During Keystone’s 38-year history, we have grown from a single auto parts store to a $600MM warehouse distributor.
Service and Reach… Keystone serves the diverse interests and needs of auto enthusiasts and their installers across North America. We have 25 locations serving over 17,000 customers in North America. Keystone offers the largest assortment of specialty products in the automotive aftermarket industry including 250,000+ SKUs from over 600 suppliers.
The Company operates four distribution centers and 21 non-inventory stocking cross-docks in the United States and Canada. Our fulfillment network utilizes 300 trucks/trailers providing next-day or two day delivery to customers in 47 states and Canada, as well as exporting to more than 40 countries.
Keystone warehouse operations pick, pull, and pack around the clock to ensure timely product delivery. Our truck drivers cover 30 million miles per year in order to see those orders delivered on time to our customers.
Customers and Vendors… Both customers and vendors are integral to Keystone’s success. We are a critical link between a highly fragmented group of vendors and an even more fragmented base of customers. Our geographic reach and unique distribution model allow us to offer customers and vendors substantial scale, the most comprehensive inventory selection in our industry, high levels of customer service, and innovative marketing support.
Wholesale Drop Ship Auto Parts Solution:
Providing Solutions to Grow Your Business. Keystone Automotive Operations offers drop shipping as a service via eKeystone.com. With this program, select jobbers (credit approval and a minimum monthly commitment are required) can place orders online using eKeystone.com and have the product delivered directly to the Consumer.
This service has the following features:
• A customized packing slip with the jobber’s name, address, phone number and logo
• Itemized billing detailing each shipment separately
• FedEx shipping history including tracking numbers
• Shipment notification via e-mail to both the jobber and end consumer
• A choice of FedEx shipping options including shipping rates
• A return form in every shipment to facilitate the return process
• A cancellation notification to the jobber via e-mail
Frequently Asked Questions
How does the program work?
A Keystone Automotive Jobber goes online with eKeystone.com and places an order online, entering the Consumers shipping information. Keystone then processes the order and ships it via FedEx to the Consumer and bills the Jobber for the cost of the part and shipping.
How does a Jobber sign up for the program?
Your web site must be approved by Keystone. Requirements include: Keystone product prominently displayed, a shopping cart and checkout process. Non-Keystone Jobbers must fill out an application for an account with Keystone. Existing Jobbers with an application on file will be fast tracked and set up with a “Drop Ship Only” account number.
A Keystone Drop Shipping sales representative will then contact you to obtain account information and/or graphics for your customize packing slip. We’ll then set up or copy discounts for your newly activated account and then e-mail you your new Drop Ship account number, user name, password, as well as pertinent Keystone contact information. You then be assigned a Drop Shipping sales representative who will contact you within 24 hours of the aforementioned email to review the program, discounts and product.
Does a Jobber require a Weekly or Monthly payment term to Qualify?
Qualifying Jobbers must have one of the following Payment Terms for Drop Shipping: Monthly charge – weekly Charge – credit card.
Is there a commitment for the Drop shipping program?
A qualifying Jobber must agree to a minimum monthly transaction agreement of $3,000 or more. Effective January 15th 2008 you will incur a $49.00 monthly Ekeystone maintenance fee if you do not meet the $3,000 monthly commitment in net Dropship sales.
Is there a daily order minimum the Jobber must meet?
Drop Ship Jobbers are not required to meet a daily order minimum. Every order will be processed and shipped as long as it is in stock and is FedEx-able or able to ship via Truck Freight (standard truck freight fees apply).
What paperwork is contained in a package?
Every package contains custom packing slip (not including pricing) and a return form that is printed on the reverse side of the packing slip for a possible return.
Does Keystone’s name appear on any of the documents or labels?
Keystone’s name does not appear on the packing slip, the package label, or the return form. The return forms only lists an anonymous ‘Product Returns’ address. The packing slip only has the Drop Ship Jobbers information on it.
What shipping options are available?
Currently FedEx 3-Day Express Saver, Ground, Priority Overnight, Standard Overnight, 2nd Day, Saturday and LTL delivery are all available online for Drop Ship Jobbers only.
Are there products that will not ship via FedEx?
Oversized items (such as one-piece grill guards) may be too large to ship via FedEx and we also will not ship any chemical items in accordance with Keystone’s current policy.
How does the Jobber obtain FedEx tracking information?
FedEx tracking information is available online with eKeystone.com in the Jobbers Order History approx 24-48 hrs after the order is placed.
How does the Jobber know when an item is not shipped?
The Drop Ship Jobber is emailed a cancellation file if the order is cancelled at the warehouse level. On orders shipping from Kansas City, the order will show up on the daily freight manifest with no associated tracking information.
How does the Jobber process a return?
There is an email box specifically used for drop ship returns. This mailbox is monitored daily by a member of our team, who coordinates the return with the jobber.
When are orders processed and shipped?
All orders are picked and shipped the same day as long as they are placed by 3pm, warehouse local time.
Can I ship products to Canada?
Yes, we are pleased to announce effective November 6, 2006 that Keystone Automotive will begin our exclusive Canadian Shipping program for Drop Ship customers. Ask your Keystone sales representative for specific terms and conditions or log onto eKeystone.com for additional details.
For more information or to have an account setup, please call: 800.272.4247
e-Commerce New Business Development
Keystone Automotive Operations
800.272.4247
Note: If you are currently in Gro Project Venture or using Shopping Cart Elite you are required to use ONLY the Certified Distributors Within.The problem in that is their are to many hands in it ($$$) and your discounts are not that great. This will effect your overall NET Profit. See this post where it explains some Gross/Net numbers.







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